Frequently Asked Questions
-
Our tour starts at the Dragon Gate is located at the intersection of Grant Avenue and Bush Street。
-
There are two different tours. San Francisco Chinatown History and Food Walking Tour lasts 3 hours. San Francisco Chinatown Walking Tour lasts 2 to 2.5 hours.
-
Yes, there will be bathroom breaks throughout the tour. For your convenience, we also recommend using the restroom before arriving at the meeting point to ensure a smooth and comfortable start to your day.
-
If you do not arrive at Dragon Gate that is located at the intersection of Grant Avenue And Bush Street on time, you can call 1-415-728-3935 before the tour starts if you are running late.
-
San Francisco Chinatown History and Food Walking Tour includes professional guide, a bottled water, Chinese bakery, fortune cookies, free admission, and Chinese breakfast, and Chinese lunch. Chinese breakfast is only for the tour starts from 9 am to 12 pm. Chinese lunch is only for the tours starts from 1 pm to 4 pm. San Francisco Chinatown Walking Tour includes professional guide, a bottled water, fortune cookies, and free admission.
-
The walk is a leisurely stroll that covers around a mile from start to finish. There are a few inclines while on the tours, but guests of all ages find the slopes of Chinatown accessible. The walk is handicapped accessible with the exception of the visit to a temple. If stairs are a problem for you, please let me know before you arrive.
-
It’s hard to resist all the greatest bargains in Chinatown, and you may purchase refreshments at convenience stores and cookies at the cookie factory. However, because we want to show you as much as possible, we suggest that you set aside your personal shopping at the end of the tour or lunch.
-
Our tour ends at Cable Car Museum that is located at 1201 Mason St, San Francisco, CA 94108.
-
Anywhere from 2-15 guests. We try to limit our group size to ensure that guests see and hear everything on the tours. We need a minimum of 2 persons to confirm you booking.If you are traveling alone, we will offer alternate dates for you to join us.
-
You are welcome to take pictures while on the tour. At the businesses you can take photos, but not of employees or shoppers. Our guides are also happy to take pictures for you and your group.
-
We depart rain or shine. Half of the walking tour is inside shops and under awnings. Bring an umbrella if you would like the added protection from the rain.
-
We highly recommend booking a tour in advance because our tours fill up fast. If you have any questions, you can call or email us. 1-415-728-3935 booking@sanfranciscoexplorertours.com
-
We offer a 100% refund if you cancel at least 24 hours (Or More) in advance of your scheduled tour. All tours cancelled within 24 hours of scheduled departure will receive a 50% refund. We also offer rescheduling options for a future tour date without penalty.
-
Yes. St. Mary’s Square Garage 433 Kearny St, San Francisco, CA 1-415-956-8106. Portsmouth Square Park Garage 733 Kearny St, San Francisco, CA 1-415-982-6353

